40% off all Pouches ✱Flash sale on select items ✱Free shipping over $80 ✿New: The Bella Pouch — four summer colorwaysFree returns within 30 days ✿Made for girls

✿ Good questions ✿

Ask us anything, Bella.

Everything you might want to know about ordering, shipping and care. Still stuck? We're one email away.

Ordering & products

Are these small-batch?

Yes — everything comes in tiny editions of fifty or fewer, so you won't see it on everyone else.

What are the bags made of?

Soft woven fabric that only gets prettier with age. Our bralettes and shorts are a brushed organic cotton blend.

Something's out of stock. Will it come back?

Probably! We restock bestsellers in small batches. Sign up for the Bella letter and we'll email you the second it's back.

Shipping & returns

How much is shipping?

Free on orders over $80. Under that it's a flat $6 within the US. See full details on our Shipping & Returns page.

How long will my order take?

Most orders ship within 1–2 business days and arrive in 3–5.

Do you ship internationally?

We do — to most countries, from our Montréal studio. Duties and taxes are calculated at checkout so there are no surprises at your door.

What's your return policy?

Free returns within 30 days on unused items in original condition. Full details here.

Care

How do I care for my bag?

Keep it out of the rain, wipe gently with a soft dry cloth, and store it in its dust bag.

Can I wash the bralettes and shorts?

Yes — cold gentle cycle in a laundry bag, then lay flat to dry. Skip the tumble dryer to keep them soft and true to size.

✿ Still stuck? ✿

We're real girls, we promise.

Email us at hi@bybellas.com and we'll get back to you within a day.